Shipping policy
Delivery in the UK
- Price: free on every UK order.
- Dispatch: we dispatch your order within 1 to 2 working days of payment.
- Delivery time: 5 to 8 working days from the day you order.
- Tracking: you get a tracking number by email as soon as your order ships.
Working days are Monday to Friday, excluding UK bank holidays. Delivery times are estimates; on rare occasions a parcel can take a little longer, for example during peak seasons.
Delivery outside the UK
We currently deliver to UK addresses only. We do not ship to other countries at the moment.
Late, lost or damaged parcels
If your order has not arrived within 12 working days, or arrives damaged, email us at hello@aurihair.shop with your order number. We will track it down and, if it is lost or damaged, send a replacement or refund you in full.